Privacy and Security Policy
PRIVACY AND SECURITY POLICY
All services and products provided on our store are owned and operated by KOTYORA LLC.
Our company may collect personal data for various purposes. Below, we explain how and in what manner personal data is collected, as well as how this data is protected.
Personal information (such as name, surname, company information, phone number, address, or email address) is collected by our store when users fill out various forms or surveys on the site, as part of the natural process of the business.
From time to time, our company may send campaign information, new product announcements, and promotional offers to customers and members. Members can choose whether or not to receive such information when registering, and later change their preferences in the account settings section or via the link in the received notification.
Personal information submitted electronically by our members through the store or via email will not be disclosed to third parties, except for the purposes and scope defined in our "User Agreement."
To identify system-related issues and resolve any problems or disputes quickly, our company records and uses members' IP addresses. IP addresses may also be used to identify users generally and collect demographic data.
Our company may use the requested information for direct marketing purposes, either by itself or with its business partners. Personal information may also be used for statistical analysis, database creation, and market research without revealing the identity of the members.
Our company is committed to keeping confidential information private, treating it as a secret, and taking all necessary precautions to prevent public disclosure or unauthorized use or disclosure of such information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our websites. Your credit card information is not stored in our system under any circumstances.
There are two things to look for to ensure you are on a secure site when entering payment details: One is the presence of a lock or key symbol in the lower bar of your browser. This indicates that you are on a secure web page and that all your information is encrypted and protected. This information is only used for the purposes of completing the sales transaction as per your instructions. The credit card information used during the purchase is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, and is sent to the relevant bank for validation. Once the card's usability is confirmed, the purchase process continues. Since no information regarding the card is viewed or stored by us, third parties are prevented from accessing this information.
Orders paid by credit card on our website are also monitored for credit card fraud, and financial and address/phone information will be verified for new customers to ensure the reliability of the payment and delivery details. If necessary, we will contact the credit card holder or the relevant bank for verification.
Only you have access to and can change the information provided during registration. As long as you protect your login details securely, no one can access or modify your information. All membership processes are carried out within a secure 128-bit SSL encryption system, a standard encryption method that is impossible to break.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Credit card details and identity information sent to us via the mail-order method are stored by our company under confidentiality principles. This information is kept for 60 days in case of any disputes with the bank regarding credit card charges, and after that period, it is destroyed.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites. Our company is not responsible for the privacy practices or content of these external sites. The principles of this Privacy Policy apply solely to the use of our store and not to third-party websites.
EXCEPTIONS
In limited cases, our company may disclose user information to third parties outside the scope of this "Privacy Policy" under the following circumstances:
To comply with the obligations of laws, decrees, regulations, or other legal authorities.
To fulfill and implement the terms of the "Membership Agreement" and other contracts with our store.
When an authorized administrative or judicial authority requests information in the course of a duly conducted investigation or inquiry.
When it is necessary to provide information in order to protect the rights or safety of users.
EMAIL SECURITY
Please do not include your credit card number or passwords in any emails sent to our Customer Service regarding your order. Information in emails may be visible to third parties. Our company cannot guarantee the security of the information transmitted via email.
BROWSER COOKIES
Our company may collect information about users' visits to the store and their usage of the website through technical communication files (Cookies). These technical communication files are small text files that a website sends to the user’s browser for storage. The cookies help facilitate the use of the Internet by storing preferences and the current status of the site.
Cookies may be used to collect statistical information about the number of visitors, the purpose of visits, how often the site is visited, and how long users stay on the site. Cookies do not collect personal information or data from your emails or other personal details. Most browsers are set to accept cookies by default, but users can adjust their settings to either prevent cookies or be notified when a cookie is sent.
Changes to the Privacy Policy
Our company may update this "Privacy Policy" at any time by publishing it on the site or sending an email notification to users. The changes will take effect on the date they are published.
If you have any questions or suggestions regarding our Privacy Policy, you can email us at taqdeemah@gmail.com. You can also contact us using the information below.
Company Name: KOTYORA LLC
Email: info@sylliumhome.com